Common Questions

Within 48 hours on working days. Simple parts from a file often sooner. Design projects within 5 working days, because we discuss scope first.

Not for you. For us, yes: the price in the quote holds unless the brief changes.

The minimum order value is in the quote. It covers print preparation, inspection and packaging.

Yes. Most prototypes and spare parts are one piece.

STL, STEP, OBJ and 3MF for printing. PDF drawings, JPG and PNG photos for modelling. Native CAD formats by arrangement.

Send a sketch, a photo with a ruler or the damaged part. We model it and give you an estimate of the hours and the price up front.

Yes, every file goes through a manufacturability check. If a wall needs reinforcing or the orientation changing, we propose it in the quote.

FDM parts up to 250 mm in 3 to 5 working days, SLA in 3 to 6, larger parts and series in 5 to 10. Express on request, the surcharge is in the quote.

Courier to your address, Packeta or handover in Nitra by arrangement.

Yes, by courier. International shipping prices are stated in the quote.

Bank transfer against an invoice. Regular business customers get payment terms. Card by arrangement.

Yes, before you send data. Tick NDA in the request and we send you the agreement.

We use them only for your project. On request we delete them after delivery. We never publish them.

Additive manufacturing is another name for 3D printing. Material is added layer by layer until the part is complete, unlike subtractive machining, where material is cut away from a blank. Our FDM and SLA printers are additive manufacturing for parts from 1 piece to small series.